Danny Garvey – Vice President Strategic Supplier Management, British Telecom

"This has been a very insightful, valuable and unique experience in how to build trust, address conflict and build collaboration. In 35 years I have not experienced anything that did this so powerfully and effecitvely in such a short time. By focussing on these aspects it meant we addressed the key issues that hold us back and not the symptoms which were the things we discussed on the first day (meetings, agendas, TLR, objectives, etc). Having spent time addressing the aspects of that, conflict mangement and collaboration it means we could tackle the 'whats' in 60-90 minutes. Thank you."